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PayCircuit

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Comprehensive failed payment recovery

Every feature you need to maximize recovery rate for subscriptions and one-time payments, minimize churn, and build customer trust.

Feature

Smart Retry Engine

AI-powered timing for maximum recovery

Most dunning platforms retry on fixed schedules. PayCircuit analyzes decline codes, card types, customer location, and historical payday patterns to find the optimal moment to retry each payment.

Decline code classification (soft, hard, authentication, permanent)

Payday pattern detection - retries on likely payment days

Time-of-day optimization - morning, afternoon, evening windows

Retry windows: 4hrs, 24hrs, 72hrs, 7 days

Configurable max retries per client (default: 4)

Smart backoff - learns from success/failure patterns

50-80%

Recovery rate with smart timing

insufficient_funds

Attempt 1

4 hours

Attempt 2

24 hours

Attempt 3

72 hours

Recovered

Day 7

✓

€49.99 recovered on retry #4

Feature

Multi-Channel Dunning

Reach customers on every channel

Email alone misses 30% of customers. PayCircuit orchestrates a coordinated sequence across email, SMS, and in-app notifications - all customizable and white-labeled.

Email sequences - 4-step battle-tested templates

SMS nudges - time-sensitive, high open rate

In-app notifications - embedded widget for direct access

Webhook triggers - integrate with your own systems

Configurable sequencing - control timing and escalation

Templating - customize copy, subject lines, CTAs

Deliverability monitoring - open rates, click rates, conversions

70%+

Avg reach with multi-channel

Email

Your payment needs attention

SMS

Tap to update your card

In-App

Payment method expired

Reaches 70%+ customers

Feature

Cancel Flow Prevention

Intercept churn with smart offers

When a customer initiates a cancellation, they're your last chance to save them. Show a personalized offer, pause option, or plan downgrade before they leave permanently.

Smart offer logic - discount, pause, downgrade, or loyalty

A/B testing - test different offer strategies

Customer segmentation - different offers for different cohorts

Real-time conversion tracking - see save rate immediately

LTV impact modeling - understand lifetime value of saved customers

Reactivation links - easy path back for those who still leave

30% of voluntary churn recoverable with proper offers

30%

Voluntary churn recovery potential

Before you go...

We'd love to keep you around

32%

saved

Feature

One-Click Payment Update

Painless card update for subscriptions and orders

Customers don't need to log in to your app or call support. A single click from the email takes them to a white-labeled, mobile-optimized card update page. Works for both recurring subscriptions and one-time orders. Secure, fast, and completely customizable.

White-labeled hosted portal - shows your branding, logo, colors

Stripe Elements integration - PCI-DSS compliant, never touch card data

Apple Pay / Google Pay - one-tap update on mobile

Mobile-optimized - 60%+ of updates happen on phones

Single-use tokens - secure, time-limited access links

No login required - frictionless experience

Optional context - show what they'll lose if they don't update

40%

Higher success rate with digital wallets

Acme Inc

•••• •••• •••• ••••

Secured by Stripe

Feature

Revenue Dashboard & Analytics

Track every recovered euro from subscriptions and orders

Beautiful, real-time dashboard showing your recovery metrics for both subscription and one-time payments, ROI, cohort performance, and actionable insights. All data updates live as payments are recovered.

Recovered revenue tracking - total and trend

Recovery rate metrics - % of failed payments recovered

ROI calculator - what you paid vs what we recovered

Active dunning feed - payments currently in recovery

Decline-code breakdown - which types recover best

Cohort analysis - recovery rate by plan tier, region, customer segment

Email/SMS performance - open rates, click rates, conversions

Export reports - CSV and PDF for stakeholders

10-15x

Average ROI from smart dunning

€12,450

Recovered

67%

Recovery Rate

12.4x

ROI

Recovery trend

Last 5 months

Feature

Escalation Webhooks

Integrate with your own systems

Get real-time notifications when recovery rules are triggered. Integrate with your CRM, helpdesk, data warehouse, or internal tools. Full REST API for advanced use cases.

Event-based webhooks - triggered on specific recovery actions

Full REST API - query data, manage settings programmatically

Custom rule logic - create escalation rules based on your data

Integration examples - Slack, Discord, Zapier, Make, PipedriveMerged Curation Assistant

Webhook signing - cryptographically secure

Retry logic - automatic retries on delivery failure

Webhook dashboard - monitor delivery status and logs

API

Available on Scale and Performance plans

{
"event": "payment.recovered",
"amount": 4900,
"currency": "eur",
"timestamp": 1712488334
}

Real-time webhook events

Feature

12 Languages Built-In

Auto-detect customer language

Dunning emails in English won't resonate with German customers. PayCircuit auto-detects customer locale from Stripe and sends emails in their language - no configuration needed.

Languages: English, German, French, Spanish, Dutch, Italian, Portuguese, Bulgarian, Polish, Swedish, Danish, Norwegian

Auto-detection from Stripe customer locale

Accept-Language header fallback

Culturally appropriate messaging - not just translation

Payday patterns by country - German 15th, French 1st, etc.

Custom templates - edit templates per language

Add more languages on request (Scale+ plans)

12

Languages supported at launch

🇬🇧

EN

Auto

🇩🇪

DE

🇫🇷

FR

🇪🇸

ES

🇳🇱

NL

🇮🇹

IT

🇵🇹

PT

🇧🇬

BG

🇵🇱

PL

🇸🇪

SV

🇩🇰

DA

🇳🇴

NB

12 languages auto-detected

Feature

GDPR & PCI Compliance

Security and privacy by design

EU-first platform means GDPR compliance from day one. We never touch card numbers - Stripe Elements handles all sensitive data. Full audit trails and data deletion support.

GDPR compliant - DPA provided, data stored in EU

PCI DSS - no card data ever stored or processed by us

Stripe OAuth - more secure than API keys

Data retention policies - automatic deletion after X days

Right to be forgotten - full data deletion on request

Audit logs - track who accessed what and when

Regular security audits and penetration testing

100%

Data stored in EU

GDPR

PCI DSS

EU Data

Encrypted

100% EU data residency

Everything is customizable

Tailor every aspect of PayCircuit to match your brand and recovery strategy.

API & Webhooks

Full REST API with webhook support. Integrate with any tool.

Mobile-First Design

60%+ of card updates happen on mobile. Optimized for all devices.

Email Templates

Edit templates, subject lines, and CTAs. HTML or WYSIWYG editor.

Smart Scheduling

Control retry timing, sequences, and escalation rules per client.

Advanced Analytics

Cohort analysis, decline-code breakdown, A/B testing results.

White-Label Everything

Emails, portal, logo, colors. Fully branded for your customers.

Smart decline code classification

We classify 30+ Stripe decline codes into actionable categories with specific recovery strategies.

Soft Declines

Decline codes

insufficient_funds, processing_error, try_again_later, rate_limit

Action

Smart retry at optimal timing

Hard Declines

Decline codes

card_declined, expired_card, stolen_card

Action

Notify customer to update card immediately

Authentication Required

Decline codes

authentication_required, 3d_secure_required

Action

Redirect to 3DS / SCA flow for re-authorization

Permanent Failures

Decline codes

do_not_honor, fraudulent, pickup_card

Action

Flag account, pause subscription, notify support

Which features are in your plan?

All core features across all plans. Advanced features unlock at higher tiers.

Feature
Starter
Growth
Scale
Perf
Smart Retry Engine
✓
✓
✓
✓
Email Dunning
✓
✓
✓
✓
SMS Dunning
-
✓
✓
✓
Cancel Flow Prevention
-
✓
✓
✓
Multi-Language (12)
-
✓
✓
✓
Decline-Code Analytics
-
✓
✓
✓
REST API
-
-
✓
✓
Escalation Webhooks
-
-
✓
✓

Ready to unlock all features?

Start your free 14-day trial today. Experience the full power of PayCircuit.

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